Terms & Conditions
Custom Built Headlights – All Out Industries, LLC warranties our custom built headlights for a period of 1 year from the ship date. This warranty covers the seal (for water intrusion) and paint (if optioned in such manner) - items that we paint for pealing. HID components are warrantied for 3 years under TheRetrofitSource. All Out Industries, LLC does not warranty the clearcoat on any headlight lens, unless All Out Industries, LLC has performed such work on your lights (reclearing the lens). All Out Industries, LLC does not warranty labor charges on halos, parts are warrantied for 1 year through their manufacturer. Labor rates vary by job and will be quoted if non warranty work is to be performed. All Out Industries, LLC is not responsible for shipping (to or from) for any warranty claims. Furthermore, All Out Industries, LLC cannot be held responsible for damages obtained in shipping. All items shipped through the shipping companies are not insured (unless otherwise requested), and if damage occurs, All Out Industries, LLC will work with you on the claims process with the shipping company. All Out Industries, LLC recommends professional installation of all products we sell, and damage to lights due to improper installation will not be covered under warranty. All other items on the site do not carry a warranty (either expressed or implied), unless stated on their product page. Any custom lighting builds or warranty repair work performed by All Out Industries, LLC that is not paid for in full by 60 days upon completion will become property of All Out Industries, LLC.
Limitation of Liability
All Out Industries, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if All Out Industries, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a All Out Industries, LLC product is mistakenly listed at an incorrect price, All Out Industries, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. All Out Industries, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, All Out Industries, LLC shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process (including phone / email orders). These terms and conditions, or any part of them, may be terminated by All Out Industries, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
All Out Industries, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to All Out Industries, LLC.
We accept all item returns within 7 days of recieving the item. Products that are returned must be in like new, unused condition and are subject to a restocking fee of 20%. Customers are responisble for shipping costs back to us for retruns.
As with all custom work, there are some items that are not returnable. Those items include (but are not limited to):
- Custom built headlights
- Custom built tail lights
- Painted emblems/badges
All Out Industries will not be held liable for packages that have been delivered to an address with incorrect shipping information that was provided from customer payment details. Customers are responsible for notifying us with any address changes or shipping details.
Core Exchange & Refund Policy:
All cores that are used for build with our core exchange program are subject to minor wear and tear. We do our best to ensure we only keep headlights in great conditions with no broken/non working parts when they're sent out. Once cores are returned, they will be inspected to ensure that there are fully functional with no broken parts, have been tampered with or altered in anyway. All core charges will be refunded within 3-5 days of being receiving and inspected. All Out Industries LLC reserves the right to refuse any and all cores sent back if they're in less than usable condition, have been altered or have broken or missing parts.
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